Californian Consumers Data Subject Rights Under the California Consumer Privacy Act (CCPA)

Categories of Personal Information Collected
We collect the following Personal Information:



Sources from which Information Collected

We collect most of this Personal Information directly from you in person, by telephone, text, or email, and/or via our website and apps. However, we may also collect information:

  • from publicly accessible sources (e.g., property records);
  • directly from a third party, e.g., credit reporting agencies, or customer due diligence providers;
  • from a third party with your consent (e.g., your bank);
  • from cookies on our website; and
  • via our IT systems, including automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, and email and instant messaging systems.
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Turner shares your personal information for the following business purposes:  

  • Auditing for website performance.
  • Detecting security incidents, protecting against malicious, deceptive, or fraudulent, or illegal activity
  • Debugging to identify and fix errors.
  • Performing services including maintaining or servicing accounts, providing or fulfilling services.
  • Verifying and maintaining the quality or safety of a service or device controlled by Turner. 
Your rights as a California resident:

Right to access

You have the right to know: 
  • Categories of information collected about you
  • Categories of sources from which information is collected about you
  • Business or commercial purpose for collecting or selling personal information
  • Categories of third parties with whom Turner shares data
  • Specific pieces of information Turner has collected about you
Right to Deletion
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
We may not delete your Personal Information if it is necessary to:
  • Complete the transaction 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, 
  • Comply with an existing legal obligation; or
  • Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Protection Against Discrimination
You have the right to not be discriminated against by us because you exercise any of your rights under the CCPA. 

Right to opt-out from the sale of personal information
Turner does not sell your personal information. 

California Consumers: Consumer Rights Request

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Calling us at 855-214-7480; or
Emailing us at privacy@tcco.com

Right to use an authorized agent
You have the right to use an authorized agent to submit a request to know or a request to delete on your behalf. If you are using an authorized agent to submit the opt-out request on their behalf, Turner may require that you: 
1) Provide the authorized agent written permission to do so; and 
2) Verify the agent’s and your own identity directly with Turner. 

Once we receive the request, we will determine whether your request is a valid verifiable consumer request. The request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format
We will respond to a CCPA request by following the procedures described in How we will respond to your data subject rights request.  

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.

For Services / Specializations
and Additional Key Contacts
See Office Network

*Office includes a Special
Projects Division or Interiors
Group